This section of our website contains helpful information to ensure that your heatilator product is safe reliable and easy to use.
Heatilator gas fireplace remote not working.
What is a direct vent gas fireplace.
How far away from the fireplace can i be and activate the fireplace with a remote control.
The receiver is the device external to the remote that gets the signals when the remote buttons are pressed and lets you manipulate the gas fireplace as desired.
Trouble getting your gas fireplace started.
Syncing your smart stat batt fireplace remote.
The fireplace flame does not turn on and off at the exact desired.
My remote control is not working.
If it does not either your receiver box is broken or more likely you ll need to contact a gas plumber as your fireplace is not in working.
I have questions or issues with the rc300 wireless remote control.
Rc 300 intellifire plus wireless remote.
How long will the batteries last.
Inspect it if signals are not being transmitted upon pressing the remote control.
How long will the batteries last.
I have questions or issues with the rc300 wireless remote control.
If the receiver is not installed correctly the remote control might not work as required.
We want you to be very satisfied with your heatilator hearth product.
My remote will not turn my fireplace off.
The fireplace flame does not turn on and off at the exact desired.
How far away from the fireplace can i be and activate the fireplace with a remote control.
My remote will not turn my fireplace off.
Resetting your rc100 200 300 remote control.
How long will the batteries last.
My remote control is not working.
The fireplace flame does not turn on and off at the exact desired.
Contact your local heatilator dealer or view our troubleshooting and faqs.
If your fireplace is working properly and your receiver box is in working condition you should be able to slide the slider switch on the receiver box to the on position and your fireplace should turn on.
Locating your heatilator model and serial number.
My remote control is not working.
I have questions or issues with the rc300 wireless remote control.
My remote will not turn my fireplace off.
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